Styles of Dance EU Returns & Exchanges
Our goal is for you to be completely satisfied with your purchase. Please review our policy below regarding returns and exchanges.
Returns Policy
We accept returns on full-price items within 30 days from the date you receive your order. To be eligible for a return, items must be in their original, unworn, and unwashed condition, with all original tags attached and packaging included. For hygiene reasons, certain items cannot be returned unless faulty.
Return Instructions
To initiate a return, please log into your account on our website and follow the instructions for your specific order. You will need to provide your order number and details about the items you wish to return. We will then guide you through the process and provide the necessary return documentation and instructions. Returns sent without prior authorization cannot be accepted.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the status of your refund. If your return is approved, your refund will be processed to the original method of payment. Please allow time for the refund to appear in your account after processing. Original shipping costs are non-refundable.
Exchanges
We currently offer exchanges for a different size of the same item, subject to availability. To request an exchange, please initiate a return for the original item as described above. You may then place a new order for the desired size on our website. We recommend doing this promptly to ensure stock availability.
Damaged or Faulty Items
We take great care in preparing your order. However, if you receive an item that is damaged or faulty, please contact our customer service team immediately. We will arrange for a replacement or refund as appropriate. Please do not return faulty items without first contacting us.
Important Notes
- You are responsible for the cost of return shipping, unless the return is due to our error or a faulty product.
- We recommend using a trackable shipping service for your return, as we cannot be held responsible for items lost in transit.
- Refunds for returned items will be issued minus any original shipping charges.
- During promotional periods, specific return terms may apply and will be communicated at the time of purchase.
Questions?
If you have any questions about returning an item to us, please contact our customer service team for assistance before sending anything back. We are here to help resolve any issues you may have with your order.